When communicating with suppliers or business contacts etc, Skype allows you to have a conversation with someone over the Internet, using your computer or mobile phone.
Once you have an account, you can call other Skype users for free, or add calling credit to your account to call phone numbers at a discounted rate anywhere in the world.
Firstly you need to download the Skype software and sign up for a free account so you can create your 'Skype name':
1) Installing Skype On A Computer
Go to www.skype.com and click the 'Download Skype' button which will save the application to your 'Downloads' area
Depending on the type of computer you're using, the download might run automatically or you might have to go into the 'Downloads' and double click it to finish the installation process, then follow the steps to create a free account
There are many videos on You Tube that walk you through the process, simply type 'Download Skype For Windows' (PC users) or 'Download Skype For Macs' (Apple users) into You Tube
2) Installing Skype On A Mobile Phone
Go into 'Google Play' (Android users) or the 'App Store' (Apple users) and search for 'Skype'
Click on the app that says 'Skype - free IM & video calls' (Android) or 'Skype For Iphone' and click 'Get' or 'Install' to download the app, then follow the steps to create a free account
There are many videos on You Tube that walk you through the process, simply type 'Install Skype On Phone' into You Tube and click on the 'Android' or 'Iphone' videos depending on what type of phone you have